Thursday, July 13, 2017

Crowdsourcing re: NuVal nutrition rating system -- if you shop at these supermarkets, I can use your help [UPDATED]

UPDATE, July 14, 2017: Widely-promoted NuVal nutrition scoring system discontinues its supermarket shelf tag system
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Not including the three lilac-shaded logos, do you shop at any of these supermarkets?


If so, would you help me report a story? I'm trying to find out if they still use a nutrition rating system called NuVal.

Based on my experience, when it comes to getting information from supermarket corporations, they're like Fort Knox. Perhaps not surprisingly, I'm having trouble getting answers from the media relations reps of these companies.

It occurred to me they might be more likely to respond to customers, hence this outreach. If you're game, just write and ask if they're still using NuVal and forward the results to me at peter.heimlich@gmail.com

For more background, read on, but if you want to cut to the chase, here are the e-mail addresses and website contact forms.

Alexander's Highland Market: http://alexandersmkt.com/contact
Cash Wise: https://www.cashwise.com/contact-us
Coborn's: https://www.coborns.com/contact-us
Festival Foods: mealtimementors@festfoods.com
Food City:https://www.foodcity.com/contactus/
Hy-Vee: ProductInquiry@hy-vee.com
Lund &Byerlys: Contact@LundsandByerlys.com
Nojaim Bros: http://nojaimbrosmarcellus.com/contact  
Price Cutter: https://www.pricecutteronline.com/contact-us/question-or-comment
Reasor's: https://reasorscontactus.survey.marketforce.com/
Scolari's and Sak'n Save: http://www.scolaristores.com/contactus

Why is this of interest?

Via a July 29, 2016 Huffington Post column by celebrity doctor David L. Katz:
Perhaps the single, proudest achievement to date of my 25-or-so-year career in public health was leading the development of the Overall Nutritional Quality Index algorithm, or the ONQI®. That effort, which was completed in 2006, involved an illustrious team of colleagues from throughout North America, who worked closely with my staff and me for two years.
He wasn't kidding about an illustrious team:



Back to Dr. Katz's column:
When we were done, we had a sophisticated formula that incorporated more than 30 nutrient properties of a food (including glycemic load), weighted each one for its health effects, and generated a number on a continuous scale, the higher that number, the higher the overall nutritional quality of the food. My original intent had been to give the system to the FDA. When that didn’t work out, because the system went beyond what the agency was willing to do at the time (and perhaps even now), a private company called NuVal, LLC was formed to license the program into supermarkets. The NuVal® system uses the ONQI to rate all foods on a scale from 1 (least nutritious) to 100 (most nutritious). The ONQI has been providing nutrition guidance to shoppers in nearly 2,000 supermarkets throughout the U.S...
Here's the deal.

Click on the links in his column and you'll discover that they lead to dead pages on the website of NuVal LLC (based in Quincy, MA).

Further, at this writing NuVal LLC's Facebook and Twitter accounts are MIA and the company's last blog post was on December 21, 2016.

There have been other problems at the company. According to a Buffalo News article last year about three supermarket chains that dropped NuVal -- Topps, Big Y, and Raley's -- the system has been criticized as "fatally flawed."

source

This week I sent e-mails to NuVal LLC director (and self-described lemonade maker) Anne Bernier and left her a voice message. (When I phoned the company, my call was routed to her voice mail by a recording. If there's a human being now working at the company, I haven't spoken to them.) I haven't gotten any response.

The graphic of the logos at the top of this item above is a screenshot from a recent (now missing) page listing NuVal LLC's client supermarkets. I've sent inquiries to the media relations department of a number of them and only one has affirmed (the lilac-highlighted Price Chopper group) that they're still using the NuVal system.

In an attempt to get the other companies to respond, I thought I'd try this crowdsource approach. (It could also be a fun journalism experience.)

Any/all help is appreciated. Questions? Just ask.