Last month
IMediaEthics published a solid report by ace reporter Sydney Smith about how in January a couple of leading UK newspapers published -- but then promptly "disappeared" -- a bogus choking rescue story and how
my efforts resulted in both papers cleaning up the mess.
One of papers (the MailOnline) held out for eight months(!) and only agreed to address the problem after I filed a complaint with UK's Independent Press Standards Organisation.
Via IPSO's website:
We hold newspapers and magazines to account for their actions, protect individual rights, uphold high standards of journalism and help to maintain freedom of expression for the press.
In what may be a journalism first, today I filed another IPSO complaint against another UK newspaper which "disappeared" another article about another questionable choking rescue.
This one involves a controversial anti-choking plunger called the Dechoker. As it happens, the company's UK distributor claims that since the beginning of the year,
this unapproved experimental gadget has saved the lives of six -- I repeat, six -- elderly choking victims in nursing homes around the country.
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Independent Press Standards Organisation (IPSO)
Gate House
1 Farringdon Street
London
EC4M 7LG
To whom it may concern:
This is to request that your agency investigate IPSO member organization the Northampton Chronicle & Echo for publishing and subsequently scrubbing an online news report after being informed that the story was problematic and possibly a hoax. Almost four months since publication and three months after the paper's editor claimed he had initiated an investigation, the article is still missing from the paper's website.
On 15 June 2018,
Northampton care home staff save residents' [sic]
life after he started choking by staff reporter Carly Roberts was published on the paper's website. Here's the complete text:
An Airway Clearance Device (ACD) made by a Northampton-based business has helped to save a second care home resident from choking to death.
Resident at Timken Grange care home in Duston, Bryan Kett, 87, was enjoying lunch when he began to choke on a piece of food, which had become stuck in his airway.
Care staff immediately stepped in to assist, and when the obstruction proved firmly stuck, they reached for their Dechoker. Within moments the piece of food had been removed and the resident recovered almost immediately.
“Choking is responsible for around six care home deaths every month,” said Matt Oakley, director at Dechoker UK. “We are both pleased and proud that once again Dechoker has been shown to be effective in a choking emergency.”
The home has Dechoker devices on every floor with their care teams comprehensively trained both how and when to use them.
The product resembles a large syringe attached to a gas mask. It is placed over their mouth and the operator then pulls the suction pump, creating a vacuum and extracting the item from their throat in a short time.
Staff at Dechoker say the effects of a choking death are far-reaching. Initially, there will be an emotional impact on the other residents and staff having to have dealt with and witnessed a very traumatic incident.
Choking is regarded as an unexpected death and as such there will be a Coroner’s investigation, which often takes many months. Not forgetting, throughout this entire process the family and friends of the resident are having to come to terms with both the cause of death and the ongoing implications as a result.
Timken Grange Home manager Rachel Cadd said: "We are delighted that our carers have been trained and are comfortable with using the Dechoker.
"We are confident that we would not hesitate in using the device again should the occasion arise.”
Based on my research/reporting and a string of investigative reports by U.S. journalists* about the Dechoker device -- which were published online
before Ms. Roberts' story and which she could have easily located -- I had serious questions about the accuracy and competency of her reporting, so on 22 June I e-mailed her an inquiry and copied editor David Summers. I didn't receive a reply so on 25 June I re-sent my inquiry.
I didn't receive a reply to that either, so I sent a 19 July inquiry to Mr. Summers detailing some of my concerns:
Among other information missing from Ms. Roberts' poorly-reported article: the date of the alleged incident and what type of food the victim allegedly choked on; the names of the alleged rescuers and any eyewitnesses; quotes from the alleged rescuers, from Bryan Kett or from any members of his family or his legal guardian; whether or not Mr. Kett received subsequent medical care and the name of his attending physician; and no information about the case of the first care home patient allegedly saved from choking to death by the device.
I've made best efforts to verify the above information, including: multiple inquiries to Ms. Roberts (on which you were copied, see below my signature); inquiries to executives at Timken Grange and to Matt Oakley.
No replies were received from Ms. Roberts or from the Timken Grange executives. Mr. Oakley refused to provide any information about the reported incident and would not even provide me with the name(s) of the Timken Grange employee(s) who informed him about the alleged incident. Further, it's unclear if Mr. Oakley ever attempted to verify any of the facts or interviewed anyone associated with the case.
Further, multiple attempts to contact Bryan Kett, members of his family, and his legal representative were unsuccessful. Further, employees at Timken Grange would not even confirm that they have a resident named Bryan Kett.
Long story short, I haven't been able to obtain any substantiating evidence that the incident your paper reported took place. And based on Ms. Roberts' incompetent reporting, how can your readers be certain that she didn't get punk'd?
I didn't receive a reply so I sent him a 23 July follow up to which I received a polite same-day reply.
As I was preparing to respond to that, I discovered that sometime between 19 July and 23 July, Ms. Roberts' article had been scrubbed from the paper's website and the URL at which it was posted now redirected to the paper's home page
https://www.northamptonchron.co.uk/news/northampton-care-home-staff-save-residents-life-after-he-started-choking-1-8536207 I included that information in my 23 July reply to Mr. Summers.
In his next-day reply, without explanation Mr. Summers claimed he was "not in a position" to do any fact-checking of the story and that, "In relation to the article no longer appearing online, it is standard practice to remove articles, as a neutral act, while investigations are carried out." Copies of our e-mails are posted here
http://tinyurl.com/ycppohjy
Since then I've provided Mr. Summers with considerable related information, including this 23 September 2018 investigation request I filed with the Care Quality Commission (CQC) and the Medicines and Healthcare products Regulatory Agency (MHRA)
http://tinyurl.com/y7o3cx4p According to all published information about the alleged choking rescue at Timken Grange, staff violated this 30 August 2017 MHRA directive re: the acceptable use of the device
http://tinyurl.com/y7d9yn3r
In my opinion, the information I provided to Mr. Summers -- which included the investigative reports copied below my signature -- would persuade any responsible journalist to take a closer look at the case. At minimum, why wouldn't he at least attempt to verify whether or not Timken Grange actually has a resident named Bryan Kett?
Instead -- and this appears to be the extent of Mr. Summers' "investigation" -- he sent me a Timken Grange press release which was the basis of Ms. Roberts's 15 June 2018 report.
But even that's problematic. The press release -- issued by Sian Ellis, marketing Director at Oakdale Care Group, Timken Grange's parent corporation -- is dated 6 July 2018, three weeks after Ms. Roberts' article was published.
I received no indication that Mr. Summers or any other Chronicle & Echo staffer asked Ms. Ellis for any further information. On the contrary, the paper seemed determined to avoid obtaining additional information -- a peculiar approach to journalism, to be sure.
I, on the other hand, sent multiple e-mail inquiries to Ms. Ellis last month in an attempt to verify the information she provided to the Chronicle & Echo. (I copied Mr. Summers.) Despite receiving multiple confirmations of receipt, I didn't receive any responses
http://tinyurl.com/y98meses
In any event, Ms. Roberts' article is still M.I.A., but I've attached a pdf copy. Here's a link to direct download a copy
http://tinyurl.com/y9zp4zhg
It's unclear what's going on at Timken Grange and the Chronicle & Echo -- Ms. Roberts and Mr. Summers certainly don't seem inclined to find out -- but perhaps filing this complaint with your agency will produce more information.
Thanks for your time/consideration and I look forward to your reply. If you require any additional information and/or records I might be able to provide, please don't hesitate to ask.
Sincerely,
Peter M. Heimlich
REDACTED
Peachtree Corners, GA 30096 USA
ph: (208)474-7283
website:
http://medfraud.info
blog:
http://the-sidebar.com
e-mail: peter.heimlich@gmail.com
Twitter: @medfraud_pmh
bio:
http://tinyurl.com/ych7o7dr
* 12 March 2018:
Anti-choking device business raided, accused of investment scheme by Matthew Grant, 12 March 2018, FOX46 Charlotte North Carolina
http://tinyurl.com/yd6tydmn
26 March 2018:
"Growing pains" for company selling anti-choking device? NC state "investment scheme" investigation & three debt collection lawsuits, one filed by former top executive, The Sidebar (my blog),
http://www.the-sidebar.com/2018/03/growing-pains-for-company-selling-anti.html
21 May 2018:
'Dechoker' anti-choking device claims to save lives but has never been tested on humans by Jackie Callaway, ABC Tampa Florida
http://tinyurl.com/y9g5x8vu
31 May 2018:
Heimlich alternative? KWWL investigates new medical device offered to Iowa school by Amanda Gilbert, 31 May 2018, NBC Waterloo Iowa:
http://tinyurl.com/ydbz2xkr Complete interview with Iowa State EMS Director David Stilley MD
https://www.youtube.com/watch?v=eczgssoPF9g